Ordering
IMPORTANT, PLEASE READ BEFORE ORDERING:
UK and USA customers will not have to pay import fees.
If you are in the EU, or outside of the UK and USA you will have to pay your countries import fees when you receive your jacket.
EU COUNTRIES: Since the January 1st 2021 Brexit changes, EU CUSTOMERS WILL NO LONGER PAY VAT, DURING CHECKOUT. This mean you will pay less for the jacket than before but you will have import fees to pay when your jacket enters your country. Soul Revolver has no control over these charges. They are part of your countries trade policies so please bear this in mind when ordering a jacket from overseas.
Placing your order
We begin making your leather or cotton jacket as soon as your order has been processed. All jackets you see on our website are available in all sizes, unless indicated on the product page.
Delivery during August will take a couple of weeks longer due to the Italian holiday period.
Choosing the correct size
Soul Revolver leather jackets are slim fit and tailored but also give you room to move so are not tight and restrictive. Be sure you are ordering the correct size but don’t worry, you can contact us prior to placing your order and we will be happy to help.
How to place an order securely
We take orders online here at SoulRevolver.com processed securely with Worldpay.
Order notification via email
Stage One – Order Received.
You will receive an ‘Order Received’ email as soon as you have placed your order. This will include information about the jacket you have ordered along with your shipping/billing details.
Stage Two – Processed.
Your order will be “processed” during our business hours. (Monday – Friday) And we will begin making your jacket right away. Please see delivery times here.
Stage Three – Shipped.
Once your jacket has been made and inspected. It will be scheduled to ship to you. You will receive tracking information as well as a “shipped” status update, at that time and should expect to receive it within 1 – 2 business days, in most cases.
Ordering from outside the UK
You can place an order from most countries. We have excluded some countries due to excess amount of fraudulent orders. We ship our leather jackets worldwide using FedEx and Royal Mail for reliable, secure and fast shipments.
Unable to place an order
Please ensure you are completing all customer information fields that are required during checkout, including where you found us. You also need to agree to our Terms and Conditions and our Privacy Policy.
If the checkout page keeps refreshing when you are trying to proceed, this could be your credit/debit card bank blocking the transaction. You will need to let them know you are placing the order on SoulRevolver.com, then try to place the order again.
Changing your jacket style and/or colour after you have placed your order
You will not be able to change your order after you have received the ‘Order Processed’ email as we will then begin making your jacket.
Discount Codes
If we have any promotions running, you will be able to enter the discount code in the shopping bag area.
